POS System Customer Card

Hey lads/ladies

Just a quick heads-up on changes to the POS system (Amicus). I have cut out the old Customer Card logic (one card per customer) and replaced it with multiple customer card functionality. The main differences is of course that a customer may now have more than one card, but in addition to this, each customer card can have its own pin (encrypted of course) and a hint field as required. On top of this, a customer may have their own pin as well (with or without cards). When a card is used to identify a customer for a sale, we now record the card against the sale, meaning that we can display which card was used to make a sale (now shown on invoices and account statements). We could also expand this further across our suite of reports if required (let me know).

Changes for the user:
Swiping a customer card (or inputting card number in barcode field) on the sale screen will display a prompt for pin (if a pin exists) dialog to the cashier, complete with a hint field (if a hint exists for this card pin). On receipt of a valid pin, the card will identify the customer for the sale. A customer may still be chosen directly at any time, and the sale logic will look for a customer pin. In the event that a customer and their card both have pins, then the pin to use will be determined by the mechanism used. I.e. if a card identifies the customer, then the card pin will be required, otherwise the customer pin.

This change is available to all the standard, express, POS only, and back office licences for all editions (Supermarket, General Retail, Restaurant, Fuel and Cafe) but there is also now additional security in and around the Add / Edit Customer Card Dialog. This new security is designed to limit a staff member’s access to sensitive customer screens such as the new Customer Card screen, and the Customer Credit Limit screen. A staff member with general access rights to the Add / Edit Customer Dialog will still have their usual access to the details, transactions, history, etc tabs.

This new functionality has been mostly sought after by our Supermarket, General Retail and Cafe clients, so please spread the word that it will be available in the next release.

Cheers